Frequently Asked Questions about WOW

WOW opens at 10am and closes at 1am. However, within the cultural district, there are specific opening times for different areas.

For the opening times for each of our restaurants and bars, please consult their respective page on this website.

WOW is a free to enter district, you only pay to enter our museum experiences and for your food and drinks in our restaurants, bars and cafés.

WOW is located in the historical area of Vila Nova de Gaia and the preservation of the district and its heritage is paramount, we recommend arriving by alternative transport.

WOW is located in Rua do Choupelo, in Vila Nova de Gaia and has three main entrances:

1. Coach and taxi drop-off point is below The Yeatman Hotel
2. Entrance on Rua do Choupelo
3. Entrance on Largo Joaquim Magalhães

A fourth entrance is available for those wanting to use public transport: located in Rua Cândido dos Reis and less than 10 minutes’ walk from the General Torres metro/train station or from Jardim do Morro metro station.

Yes, it is, and we have a car park for our visitors.

WOW is an entire district full of experiences, restaurants, bars, cafés and shops to explore, and the time spent is in accordance with the time available to you.

The average time needed for a museum experience is approximately 2 hours.

Tickets can be purchased directly on this website. Alternatively our onsite ticket office opens everyday at 10am.

All our experiences have audio-guides available in 6 languages: Portuguese, English, French, Spanish, German and Korean.

WOW is a district that has six museum quality experiences: we call them experiences because they are more interactive and experiential.

The six experiences are:

• The Wine Experience
• Porto Region Across The Ages
• The Art of Drinking
• The Chocolate Story
• Pink Palace

To learn more about each of them please access the following link: https://wow.pt/museums-and-experiences/

In the case any visitor forgets a personal item and one of our members of staff finds it, you should go to our information desk at the main reception, where lost and found is located.

Yes, WOW has ATM machines

WOW is accessible for people with reduced mobility. We have lifts in several areas of the district. We are also able to provide a wheelchair for those who need it. Please contact our information team who will be happy to help.

Yes, WOW has a room for breastfeeding, changing nappies or resting babies.

If you're organising a visit for a large group of people, get in touch with us to find out all the conditions.

There are guided tours every day at The Art of Drinking museum, at 11am and 3pm

Yes, you can.

Yes, all our experiences can be visited by children of all ages.

Yes, WOW frequently creates activities and workshops specific for children.

Yes. Children until 4 years old don't pay. And children until 12 have reduced ticket.